Why Choose Stephen James?

The local office advantage

Having an office in a visible and accessible part of the high street is something we consider very important. We’re happy to see you whenever you come in and you don’t need to go out of your way to find us - we’re right in the centre of the neighbourhood.

 

That’s good news if you’re an owner and want to drop in some keys or talk about how things are going, and great news for buyers and tenants who we often walk round to viewings on the spot.

The independent advantage

Whether you’re phoning, emailing or popping in, you will always be able to speak to one of the directors about progress on your property or to get upfront advice before making any decisions about renting or selling.

The Stephen James advantage

According to home.co.uk, we are the fastest-growing independently owned and operated estate agent in SE27.

Steve Barton and James Metcalf have known each other for 15 years and are friends as well as business partners. The two first met in 1999, when James started work at the same estate agent as Steve, and immediately enjoyed working together.

Steve was born in West Norwood and has spent 18 years as an estate agent in South East and Central London, while James has 15 years of agency behind him. Their combined experience and friendship have created a unique foundation for teamwork and approachability at the office.

The landlord’s advantage

  • Floor plans created for every property
  • Accompanied viewings
  • Useful and honest next-day feedback on every viewing
  • Immediate computer matching of tenants to your property
  • Automatic tweets of new properties coming to the market
  • Advertising on rightmove, zoopla, primelocation, mouseprice and needaproperty
  • All managed properties looked after by an owner of the company

The seller’s advantage

  • SE27’s fastest-growing independently owned and operated estate agent
  • Professional photography and floor plans on every property
  • Accompanied viewings whenever required
  • Useful and honest next day feedback on every viewing
  • Immediate matching of buyers to your property
  • Automatic tweets of new properties coming to the market
  • Advertising on rightmove, zoopla, primelocation, mouseprice and needaproperty

The West Norwood advantage

Since opening our doors in 2005 our drive and commitment to get people moved through excellent customer service, professional conduct and sheer enthusiasm have given us unmatchable local knowledge and made us the main contender for selling or letting your property in West Norwood and Tulse Hill.

The Bow advantage

Our new office in Bow, a highly visible corner site on Roman Road, is now open and we’re looking forward to bringing our popular approach and success to East London.

 

Bow may not be short of estate agents, but we strongly believe there’s an opening for a passionate and professional independently owned and operated company to offer a real – and more personal – alternative to the larger brands.

Testimonials

 ‘We would like to put on record our thanks and appreciation for the help and advice given to us by the staff at Stephen James Estate Agents over many years.We have no hesitation in recommending them as estate agents and do very much hope you can use them for this purpose’. Mr H F Grigg Mrs J Grigg

 

‘Overall I would recommend the whole team for their honesty, hard work, and knowledge of the housing market, they made the stressful and emotional process of selling my home a doddle’. – Mrs E Milward Hamylton

 

‘I would like to take this opportunity to say I have always found you and your staff to be friendly, helpful and efficient, in keeping me updated with the progress of my sale’. – Ms E Mullen

 

‘You and your competent staff have displayed the utmost as well as the maximum degree if dedication to your clients, total efficiency, helpfulness, attention to detail to the smallest details, patience, courtesy and most importantly exemplary manners’. – Mr M Kamal

 

'From the point of contact, Steve was so very helpful, friendly and yet at the same time completely professional. Steve was very accommodating when it came to a viewing date and time, as, for us geographically, it wasn't going to be easy. He answered all of our questions with equal friendliness and professionalism. When we had made our decision, Steve's dealing with the vendors and myself could not be faulted, with a prompt call with the vendors decision. He even called me later which must have been well outside her working hours, which was a very nice touch and filled me with confidence and trust which is very important to me. The subsequent paper-work came through quickly, which in turn enabled me to engage my solicitor without delay. I would thoroughly recommend Stephen James'. - Mr B Anderson